This Policy is intended to describe the management of this site by Fiat Chrysler Automobiles Egypt (FCA) Limited, concerning the processing of personal data of users / visitors who consult.

Fiat Chrysler Automobiles Egypt (FCA) Limited, in line with the regulations for privacy protection adopted in the country, is to ensure the privacy and security of personal data of each visitor, even in the Internet is accessed from abroad, in line with the provisions in Code of Conduct of the Fiat Chrysler Automobiles Egypt (FCA) Limited.

The Policy is also provided as information, unless there is an ad hoc reported in full, to those who interact with the web site, to the protection of personal data, accessible electronically.

This information aims at defining the limits and methods of data processing of each service whereby then, the customer / visitor may freely provide consent and authorize collection of data and its subsequent use.

It is recalled that the information is not provided to other websites accessed via links.


The owner of the data is Fiat Chrysler Automobiles Egypt (FCA) Limited in the person of the interim manager of the Information and Communication Technology Department of Fiat Chrysler Automobiles Egypt (FCA) Limited. Personal data may be processed by a processor, including external, responsible for the management of the Service requested and / from Head / of treatment.


This website offers informative and interactive content. While browsing the website, you can then capture customer information, or more generally about the visitor, in the following ways:

NAVIGATION DATA. The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the Internet. This information is not collected to be associated with identity, but by their very nature could, through processing and association with data held by third parties, to identify users. This category of data includes IP addresses, browser type, operating system, domain name and website addresses from which you are logged or output, information on pages visited by users within the site, time of access, time spent on each page, internal route analysis and other parameters regarding the operating system and computer environment. These technical data / information is collected and used in an aggregated and anonymous form for the sole purpose of:

1. improve service quality and enhance the functionality of the site;
2. understand the user behavior in order to improve online communications;
3. organize statistical information concerning the use of the site.

Upon prior consent of the user, the web site may process location data - in a non-continuous - for the provision of the services requested by the user.

These are cases where the customer / visitor to release on the site after reading detailed information, personal information for access to selected services. "Opt-In" and "Opt-Out": in all cases, before you subscribe to a particular service will be provided adequate information and where necessary, acquired its consent to the processing of personal data. This consent may be revoked at any time, whereby the ability to use the service in question. Specific information will be progressively reported or displayed on web pages dedicated to particular services on request.

Fiat Chrysler Automobiles Egypt (FCA) Limited does not allow the transfer of personal information from children under 18.

The treatment is done through automated means (eg. Using electronic procedures) and / or manually (eg. On paper) for the time strictly necessary to achieve the purposes for which the data was collected and in compliance with regulations in force.

Cookies. We do not use cookies for the transmission of personal information. The use of session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to transmitting session identifiers required to enable a safe and efficient site. Session cookies used on this site avoid the use of other technologies that could compromise the privacy of the users and not allow the acquisition of personal identification data. In this site it is likewise used persistent cookies, ie cookies that are stored on your computer hard drive until they expire or cancellation by users / visitors. Deleting cookies does not preclude the use of the sites and / or applications mentioned above. Through persistent cookies users / visitors who access the site (or any other users who use the same computer) are automatically recognized at every visit. The users / visitors can set the computer's browser so that accept / reject all cookies or to alert whenever a cookie is offered, in order to assess whether or not to accept.
JavaScript. A technique used as an alternative to direct analysis of web server log files. It is to collect and process data of navigation through the use of dedicated JavaScript code in the HTML pages deemed of interest.

Sophus. This website uses the external web analysis service provided by SOPHUS that uses Javascript to help the website analyze how users use the site. The information generated on the use of the website by you (including your IP address) will be transmitted to and stored by server SOPHUS (UK). SOPHUS will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to site activity and internet usage. SOPHUS may also transfer this information to third parties unless required by law or where such third parties process the information on behalf of SOPHUS. SOPHUS not associate your IP address with any other data held by SOPHUS. By using this website, you consent to the processing of personal data by SOPHUS for the abovementioned purposes and procedures.

From the site it is possible to link to other websites; that option is marked clearly to indicate to the customer / visitor the time of leaving the site of Fiat Chrysler Automobiles Egypt (FCA) Limited. The customer / visitor is then invited to pay special attention to the fact that these sites are not the property or responsibility of Fiat Chrysler Automobiles Egypt (FCA) Limited as fully managed by other companies and / or organizations, for which it is necessary to verify and accept their data privacy policies. Fiat Chrysler Automobiles Egypt (FCA) Limited consequently declines any responsibility for requests and / or release of personal data to third party sites.

The subjects whose personal data have the right at any time to obtain confirmation of the existence of such data and to know the content and origin, to check if their accuracy or request its integration or updating, or correction. Accordingly, one has the right to request the complete and updated list of all data processors, to request cancellation, transformation into anonymous form or block of data in violation of law and to oppose in any case, for legitimate reasons, to their treatment. To exercise this right and if you have problems or requests for clarification of the stated here, please write to Fiat Chrysler Automobiles Egypt (FCA) Limited, Data Protection Office, P.O. Box 340, Cairo, Egypt.

This Policy governs the methods for processing personal data provided by customers / visitors when navigating the site. Any entry into force of new regulations for the sector, as well as the examination and updating of customer services, will make it necessary to change those rules. It is therefore possible that our policy may be modified over time and we kindly ask customers / visitors to periodically consult this page.

1) Cookies or markers are packets of information sent by a web server (eg. The site) to the user's Internet browser, it automatically stored on your computer and automatically sent to the server at each subsequent site access.
2) By default, almost all web browsers are set to automatically accept cookies. You can change the default configuration, with that browser (such as, eg. Internet Explorer version 6.0) is the average and disable cookies (ie block a final), by setting, in the card ("Policy"), the protection level higher, but, please note that disabling compromise the use of the service. In any case, you also have the ability to delete (or delete) cookies from your personal computer, selecting, always from "Internet Options" from the Tools menu, the "General" tab and clicking on the delete button cookies.